About minMAX
Born from a successful MSP, we develop software that helps your IT business thrive.
packaging efficiency
Nemsys knows the challenges of running an effective, profitable MSP.
25 Years of msp experience. one simple solution.
minMAX was born in the halls of Nemsys, an MSP founded by Matt Nachtrab and Drew McCallum. After seeing an opportunity to improve ConnectWise Manage, they set out to create a better way to manage and track tickets. Their focus?
- Better Accountability
- Improved Triage
- Faster Resolution Times
- SLA Upkeep
- Rapid Dispatch
- Labor Cost Savings
matt nachtrab
innovation driven by channel expertise.
In 1999, Matt and Drew co-founded Nemsys and later formed LabTech Software. LabTech merged with ConnectWise in 2015, where Matt went on to serve as President and COO. Both Matt and Drew are passionate about helping IT service providers improve and grow their businesses — with minMAX standing out as their latest innovation for MSPs.
a rich channel history.
Our CEO, Tom Watson, has been in the IT business for over 25 years — on all sides of the channel. In 2015, Tom made a successful exit from the MSP he founded and operated for 15 years. Since then, Tom has served as the VP of MSP Best Practices at Axcient, Channel Chief Advisor at NinjaRMM, and Channel Chief at TitanHQ.
Tom is a network engineer with over ten years of experience with ConnectWise and PSA tools. He has worked with IT vendors ranging from backup solutions to RMM to cybersecurity — experience he’s bringing to minMAX to ensure we’re giving MSPs an outstanding product.
tom watson
