About Us
From setup to scaling, minMAX makes intelligent ticketing effortless for teams.
What we do
minMAX delivers AI-driven ticketing tools that reimagine how businesses manage support.
Built for the evolving needs of IT teams, minMAX combines smart automation with intuitive design to streamline every part of your ticketing workflow. Whether you’re handling day-to-day support or scaling complex operations, our platform adapts to your business—no steep learning curve, no rigid systems. With seamless onboarding, built-in AI, and customizable workflows, minMAX empowers teams to work faster, collaborate better, and deliver exceptional support experiences.
From ticket to resolution, minMAX eliminates clutter and puts clarity at the center of your operations—because simplicity scales.
From onboarding to resolution—minMAX delivers enterprise-level efficiency at every touchpoint.
Meet the team
Crafted by Channel Champions
Matt Nachtrab
Co-Founder & Chief Executive Officer (CEO)
Drew McCallum
Co-Founder
Paramjit Kaur
Co-Founder & Chief Technical Officer (CTO)
Ticketing Simplified Automated Redefined
Trusted by teams worldwide — Join the growing number of businesses that use minMAX to streamline support, boost efficiency, and simplify ticketing.