Octopi in Popular Culture: From Comics to Indie Games

Maybe you’ve seen the minMAX logo and asked the big question: Why the octopus? For the minMAX team, it was an easy choice. Since our goal is to help MSPs eliminate “ticket juggling” and foster a more efficient, productive shop all around, the idea of a creature with eight arms fit right in.  But octopi […]

An MSP Asks: Is It Time to Hire a Dispatcher?

msp dispatcher

Running a successful Managed Service Provider (MSP) business involves juggling multiple tasks and responsibilities. One key role that often goes overlooked until it’s crucial is that of a dispatcher. But how do you know when it’s time to bring one on board? Here’s a guide to understanding the financial viability, signs your MSP needs a […]

What an Octopus Can Teach MSPs About Thriving in a Crowded Market

ticketing systems for msps

First things first — why ask a sea-dwelling invertebrate about running an IT business? Well, octopuses are incredibly intelligent animals, showing problem-solving and memory capacities that far outweigh any other creature that lacks a spinal column. Weird, sure…but emerging research shows that octopi and humans share important genes that are linked to our braininess. These […]